Privacy Policy

Zhangzhou Oubiao Plastic Products Co., Ltd. ("OUBIAO MAT," "we," "us," or "our") manufactures and supplies automotive mat products for business customers. This Policy applies to personal information processed through oubiaomat.com, our inquiry and contact forms, and lead forms associated with our online advertising.

By using the website or sending information to us, you acknowledge the practices described in this Policy. Where consent is required by applicable law, we will rely on consent for the relevant processing.

Depending on how you contact us, the information we collect may include:

• your name, company name, job title, country or region;
• work email address, work telephone number and international calling code;
• your inquiry, product specifications, vehicle or fitment information, branding and packaging requirements;
• estimated purchasing information, including expected quantity, target timing or other sourcing details you choose to provide;
• the page or source from which an inquiry was submitted; and
• technical information such as IP address, browser or device information, referring page, timestamps and interaction information.

Please do not send sensitive personal information that is not needed for a business inquiry.

Our website inquiry and contact forms request business contact details and a message describing your requirements. Information submitted through these forms is sent to our sales team so that we can review the request and reply.

If you submit a lead form within a Google advertisement or another advertising platform, the platform collects the fields shown in that form and makes the submitted lead available to us. The fields may include your name, company, job title, work email, work phone, country or region, product requirements and estimated purchasing information, depending on the form you choose to complete.

When you visit the website, server logs and security controls may process your IP address, requested URL, time of access and basic browser or device information. We use this information to operate the website, diagnose problems, protect forms and reduce spam or abuse.

With your permission, the website loads optional advertising measurement tags from Google Ads and LinkedIn. These services may use cookies or similar identifiers and may process page URLs, referring pages, IP address, browser or device information, timestamps, page visits and successful inquiry events. We use these tags to understand whether advertising leads to a completed business inquiry. We do not send the name, email address, telephone number, message or other form fields from a website inquiry to Google Ads through this conversion event, and enhanced conversions are not enabled.

You can accept or reject optional advertising measurement in the notice displayed on the website. After making a choice, use the “Privacy choices” control to review or change it. Rejecting optional advertising measurement does not prevent you from viewing the website or sending an inquiry.

Google and LinkedIn process information under their own policies. See Google's Privacy Policy and LinkedIn's Privacy Policy. If we materially change the cookies, measurement tools or similar technologies used on the website, we will update this Policy as appropriate.

We use personal information to:

• reply to inquiries and communicate about your request;
• prepare quotations, samples and product recommendations;
• confirm vehicle fitment, materials, quantities, OEM/ODM requirements, branding and packaging;
• provide customer service and manage business communications;
• operate, secure and improve the website and forms;
• prevent spam, misuse and security incidents;
• measure advertising and website performance; and
• send relevant business communications where you have consented or where applicable law otherwise permits them.

We do not use information for a materially different purpose without an appropriate legal basis or notice.

Where applicable law requires a legal basis, we may process personal information because:

• processing is necessary to take steps at your request before entering into a contract or to perform a contract;
• we have legitimate interests in responding to business inquiries, providing customer service, securing the website, preventing abuse and measuring business and advertising performance, provided those interests are not overridden by your rights;
• you have given consent, including where consent is required for certain cookies or marketing communications; or
• processing is necessary to comply with a legal obligation or to establish, exercise or defend legal claims.

You may withdraw consent at any time for future processing based on consent.

We may share personal information only as reasonably necessary with:

• our authorized employees and sales personnel who handle inquiries, quotations and customer service;
• website hosting, email, IT, security and communications providers that support our operations;
• advertising and measurement providers, including Google and LinkedIn, in connection with the services described in this Policy;
• professional advisers, regulators, courts or authorities where disclosure is required or reasonably necessary; and
• a successor or relevant party in connection with a merger, reorganization, financing or transfer of all or part of our business, subject to appropriate safeguards.

We expect service providers processing information for us to use it for the agreed service and to protect it appropriately. Third parties may also process information for their own purposes under their own privacy policies.

When you allow optional advertising measurement, the Google Ads tag may store or read advertising-related identifiers and record that a successfully delivered website inquiry occurred. We use this information to measure campaign performance. The website conversion event does not include the contact details or message entered in our form, and enhanced conversions are not enabled.

We may also use Google Ads lead forms in the future so that business buyers can request information directly from an advertisement. If you choose to submit such a form, Google collects the fields shown in the form and makes the lead available to us.

Google's own collection and processing are governed by its policies and your Google settings. You can learn more in Google's Privacy Policy.

We are located in China. If you contact us from another country or region, your information may be transferred to and processed in China. Some service providers, including advertising, hosting, email or communications providers, may process information in other countries where they operate.

Data protection laws in those locations may differ from the laws where you live. Where applicable law requires safeguards for an international transfer, we will take measures reasonably required for that transfer.

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including responding to inquiries, preparing quotations, managing OEM/ODM discussions and customer service, maintaining business and transaction records, resolving disputes, protecting the website and meeting legal obligations.

The appropriate period depends on the nature of the inquiry, whether a business relationship develops, the sensitivity of the information and applicable legal requirements. When information is no longer reasonably required, we take steps to delete or anonymize it, subject to legal, accounting, backup and dispute-resolution needs. Third-party platforms apply their own retention periods.

We use reasonable administrative and technical measures intended to protect personal information against unauthorized access, loss, misuse or alteration. Access is limited according to business need. No website, email system or method of transmission can be guaranteed to be completely secure, so please use care when deciding what information to send.

Depending on your location and applicable law, you may have the right to request access to, correction of or deletion of your personal information; restrict or object to certain processing; receive certain information in a portable format; or withdraw consent. You may also have the right to complain to a competent data protection authority.

You can ask us to stop marketing communications at any time. Transactional or inquiry-related replies may still be sent where necessary. To protect information, we may need to verify your identity before completing a request. Rights may be limited where applicable law permits or requires us to retain or continue processing information.

Our website and products are intended for business customers and are not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so that we can review and take appropriate action.

The website may link to social media, messaging services and other third-party websites, including LinkedIn, Facebook, Instagram, YouTube and WhatsApp. We do not control those services. Their handling of personal information is governed by their own terms and privacy policies, which you should review before using them.

We may update this Policy when our services, technology, legal requirements or data practices change. The revised version will be posted on this page with an updated "Last updated" date. Material changes may be highlighted by an additional notice where appropriate.

If you have a question about this Policy or want to exercise a privacy right, contact us using the email address above and describe your request.